Gilroy Outlets

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Q. I live in Argentina (or Hawaii, Alaska, etc ) can I order on-line?
A. Present on-line credit card ordering is available for all customers who live in the 48 contiguous states. Due to shipping charges, all other customers are requested to call 1.888.328.4275 to place a telephone order.

Q. Can orders be shipped anywhere?
A. Yes, call 1.888.328.4275 to place your order.

Q. How will my order be shipped?
A. All orders are shipped UPS in the 48 contiguous states. A street address is necessary as we cannot ship to a post office box. Sorry, no C.O.D. orders

Q.Which shoppe will ship my order?
A. All orders placed with the Gilroy Prime Outlets Shoppe or the Gilroy Highway Shoppe are processed and shipped within 3 days by the Gilroy Highway Shoppe in Gilroy California, Garlic capital of the world. State tax will be applied to non-food items for California residents only.

Q. I want my garlic products sooner....do you have rush orders?
A.
Yes to the 48 contiguous states. You can select the shipping service that you need when you place your on-line order.

Q. Can I backorder something that is out of stock?
A. No, we do not ship backorders.

Q. Are the products guaranteed?
A. All Garlic Shoppe products ordered on-line are fully guaranteed up to 5 days of receipt. Otherwise an exchange or credit will be given.

Q. Is this a secure server?
A. Yes. All financial transactions on this server are encrypted with SSL-2 for safe and secure ordering. While most
pages on this site are not encrypted, you will automatically enter the secure server whenever your financial data is
requested. Your browser will alert you if you have set it to do so.Your browser must also support SSL encryption if you wish to place an order online.

The Garlic Shoppe uses a secure server to process your order. This means that the data that you enter in our on-line order form is encrypted to safeguard your personal data .

A secure server allows you to exchange information safely over the World Wide Web. It encrypts any
information you type in. You can safely enter your entire credit card number on the Web Page, and it cannot be
read in transit. Remember, if your web browser supports it, a choose the secure server. All the information you
enter on the order form--name, address, phone number, etc. is safely encrypted. Or you may mail us your order.

Should I use my credit card on the Internet? Is it safe?

 

What the Experts Say

Michael Busch, a writer for AVWeb, spent 3 years consulting for VISA International, and he says using your credit card on the Internet is safe.

But perhaps New York Times journalist Peter H. Lewis put it best:
"Sending a credit card number to an electronic merchant over the Internet is probably the safest way to make such a transaction. In the last week, for example, I handed my credit card to a waiter who disappeared with it for five minutes. I faxed my credit card information to a business in New Jersey, and the fax probably lay exposed to everyone in that office for hours and perhaps to the cleaning crew that night. I called a hotel and gave my card data to a reservation clerk and continued my recklessness by ordering some merchandise from a clothing catalogue, again by reading my credit card information to some unseen operator.

"Compared with the risk of handing my credit card to a stranger, which I do nearly every day, sending it over the Internet is pretty secure. (The New York Times, Nov. 13, 1995 C3)

 

Hackers are too smart to bother --

Note that hackers who are smart enough to hack a credit card number from the net are also TOO SMART to try credit card fraud -- they know it's too easy to get caught. Criminals who know how to get away with some limited forms of credit card fraud are much more likely to bribe a waiter in a restaurant or do a dumpster dive behind a gas station. Learning to hack the net is time consuming. Ask yourself: If I wanted to steal money fast, which would give me a better payday TODAY -- hacking the net, or walking down to the local gas station? Now you know why credit card fraud on the net is so rare.

 

Reporters aren't Internet experts --

We feel that mainstream press reports claiming that "using your credit card on the Internet is dangerous" are simply wrong. Remember that mainstream journalists are not internet experts, and they are not retail merchants. They are in the business of writing news stories that will get your attention.

Even Dan Akst, the cyber-writer for the LA Times, has acknowleged that credit card purchases over the Internet are safer than buying flowers over the phone from the office.

 

Credit card fraud down --

MasterCard recently reported numbers showing that their volume of credit card transactions was up by 26%, but fraud was down by 11.4% -- you can conclude that fraud is being combated successfully.

 

You have all sorts of protection --

The credit card customer has two (possibly 3) levels of protection: First, any charge on a credit card can be disputed and credited by the consumer. The banks protect the consumer!

Second, here at Oakland Press, we offer a 100% satisfaction guarantee. That means that if you ask us for a credit on your credit card (and you bought something from us) then we credit your credit card.

The third level of protection, of course, is our secure server, which encodes or encrypts your number, and is available to you if you want to use it.

 

You can choose with confidence --

We find it interesting that over 80% of our orders are placed from our UNsecure server.

Not a single credit card transaction from our firm has ever been investigated or disputed, and we process only 2 or 3 credit card queries each month, where the customer forgets what the charge was and asks us to document the purchase through the bank or credit card company. Apparently, in every case, the consumer remembers the purchase and does not pursue the matter because they have the merchandise they wanted.

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